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Recent Blog Posts

21MAR

New SQL databases integration - easily add metrics from MySQL, PostgreSQL and Redshift databases to your dashboard

For all the many, many tools and services your business might be using day-to-day, there’s a good chance your most important business metrics are stored in a humble database. First...   [ Read More ]

22JUN

Customer Support Heroes: Chef-turned-support-manager Ade Mitchell reveals the secret sauce to boosting productivity at Veeqo

This is the fourth part in our mini-series of stories from unsung heroes on the front lines of customer support management, who share what has helped them succeed in their role. Hero: Ade...   [ Read More ]

8JUN

Customer Support Heroes: How Director of Customer Support Jodi Miller brought together the distributed support teams at PayByPhone

This is the third part in our mini-series of stories from unsung heroes on the front lines of customer support management, who share what has helped them succeed in their role. Hero: Jodi...   [ Read More ]

6JUN

Geckobot 2: Judgment Day

Heather Jones joined Geckoboard as Customer Success Champion in 2017. She has a keen interest in AI and last year she built Geckoboard’s first Customer Success Bot. Here she tells us...   [ Read More ]

4JUN

Customer Support Heroes: How Head of Customer Services Johann Loibl efficiently scaled customer support at Zip Co

This is the second part in our mini-series of stories from unsung heroes on the front lines of customer support management, who share what has helped them succeed in their role. Hero: Johann...   [ Read More ]

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