Recent Blog Posts
Aside from an office dog, KPIs might just be the best thing you introduce to your company. After all, they give you the power to measure performance and ultimately improve.
But, like an office... [ Read More ]
To set effective goals the S.M.A.R.T. framework is a great place to start. It’s widely used, doesn’t really have any competitors, and gives clear, practical advice.
We’ll help... [ Read More ]
A KPI is a numeric measure of performance for any activity that’s important to your business.
Sometimes known as a ‘performance measure,’ the term KPI is often used... [ Read More ]
Last year our friends at Zendesk launched The Zendesk Suite — a one-stop solution for companies looking to provide amazing omnichannel customer service across email, phone and live chat.... [ Read More ]
You don’t need to be a designer to build a dashboard that clearly communicates your key goals and metrics. Whether you’re just getting started or have a dashboard in need of a rethink,... [ Read More ]