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Recent Blog Posts


7 Best Project Management Tools for Remote Teams

When you’re managing projects and teams in different geographies and timezones, it can be daunting to stay on top of tasks and due dates without an established process in place. It is...   [ Read More ]


How to set up Live Chat with BigCommerce

A live chat widget on your BigCommerce store is not just a nice to have chat box, but it is a tool to provide real-time customer support and improve sales. Here are the top 5 reasons to integrate...   [ Read More ]


9 Steps to Managing IT Support Challenges During a Pandemic

The Covid-19 pandemic has brought remote work into focus across the world. An increase in the remote workforce has created capacity and skillset challenges in many organizations’ IT...   [ Read More ]


5 Reasons Why You Should Integrate Live Chat With BigCommerce

BigCommerce is a top e-commerce platform that is widely used by businesses to build e-commerce stores and sell their products online. However, there are some common challenges that online store...   [ Read More ]


How to Create Animated GIFs for your Knowledge Base Articles

Videos are essential to give your customer more clarity about your product. In an earlier post, we described creating knowledge base videos in 6 easy steps. But it is not possible to create videos...   [ Read More ]


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