Recent Blog Posts
Collecting and acting upon customer feedback is a must for any business looking to provide users with the products they need.
Customer feedback guides and informs your decision making and... [ Read More ]
Release Notes is our regular update that highlights the recent product improvements we’ve made so you can easily stay up-to-date on what’s new. Here’s a roundup of everything... [ Read More ]
There are certain customer service skills that every employee must master if they are forward-facing with customers.
Without them, you run the risk of finding your business in an embarrassing... [ Read More ]
Email distribution lists and shared mailboxes may seem like the simplest ways to tackle customer service — and in some cases, they are.
If you’re a small company — or you started... [ Read More ]
While a number of larger, more generalized conferences have a customer-focused track, it can be challenging to find quality events that cater specifically to customer-facing professionals.
So... [ Read More ]