Help Scout is a simple help desk that keeps track of your customer relationships and history automatically.

Tags: support

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Recent Blog Posts


Release Notes: Customer Management, More Powerful Messages, and Much More!

Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new. ✨ What’s New 🚀...   [ Read More ]


8 Top Features of the Best Email Management Software for Teams

There’s a simple rule of thumb for email: The more people involved, the more likely it is to go awry. If you don’t believe me, think about the last time someone tried to set up a big...   [ Read More ]


Your E-Commerce Site Is Incomplete Without Live Chat

Think about the last time you went shopping at your favorite shoe store. Now, imagine that you’re looking for your size in a pair of boots that caught your eye … but you can’t...   [ Read More ]


27 Company Retreat Ideas Your Team Will Actually Enjoy

For some, the thought of attending a weeklong sleepover with your coworkers sounds like a nightmare full of forced, corny team building activities. But it doesn’t have to be that way! If...   [ Read More ]


How to Choose the Best Email Management System

We’ve all had stressful email issues. You accidentally forget to send off an important response to your boss, or a big complaint slips under the radar. I’ve been in the middle of making...   [ Read More ]


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