Help Scout is a simple help desk that keeps track of your customer relationships and history automatically.

Tags: support

Visit Help Scout

Help Scout on Twitter

Recent Blog Posts


Customer Intimacy: How to Maintain It at Scale

The companies that are winning today — the fastest-growing companies in history that are dominating their markets, like Amazon, Dropbox, Slack, and Warby Parker — all have something in...   [ Read More ]


April Release Notes: GDPR, Beacon 2.0, and Notification Updates

Release Notes is our regular update that highlights the recent product improvements we’ve made so you can easily stay up-to-date on what’s new. April showers bring GDPR updates,...   [ Read More ]


How to Rebuild Customer Loyalty After a Data Security Breach

No doubt you’ve heard of Equifax. The credit reporting company experienced one of the biggest data security breaches in history last summer when hackers exploited the company’s known...   [ Read More ]


Beacon 2.0 Preview: The User Interface

As you may know, we’ve been hard at work on an all-new version of our Beacon product, which will include an optional live chat feature. First, we previewed Beacon’s new features. Next,...   [ Read More ]


4 Ways to Keep Ambitious Support Team Members Engaged

Developing your customer service team members and keeping them happy doesn’t necessarily need to involve approaching the CFO for additional budget. To be sure, fair salaries and clear career...   [ Read More ]


Support Help Scout by sharing this page on Twitter and Facebook!

Are you @helpscout?

Log in with your twitter account to manage this page.

Related Apps


Manage your support email, FAQs and reporting with ease


Surfly is the simplest way to share a web session with others. With Surfly, you can share...


Simplified customer support for small teams.


HappyFox provides a practical help desk software that suits you, be a startup, mid sized...


GoInstant Co-browsing allows two or more people to browse the web together in a real-time...


Firefly is a co-browsing software that makes customer service faster and easier.


Freshdesk, a web 2.0 SaaS helpdesk, allows you to support customers via email, phone, web &...


Zendesk is a cloud-based customer service software solution that lets you lower costs, raise...