Help Scout is a simple help desk that keeps track of your customer relationships and history automatically.

Tags: support

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Recent Blog Posts

12DEC

Is Free Help Desk Software Right For You?

The right technology can help you build out a great customer experience. When help desks do their job, they make it easier to prioritize people: your support team and your customers. Many new...   [ Read More ]

5DEC

Release Notes: Saved Replies for Chat, Accessibility Improvements + More

Release Notes is our monthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.   [ Read More ]

27NOV

What Remote Companies Can Teach Co-Located Teams

Remote work certainly has its advantages: broader talent pools, uninterrupted blocks of time for deep-focus work, and the quality of life that can come with the freedom to work wherever you...   [ Read More ]

13NOV

Sales as a Service

In 2015, we arrived at the somewhat reluctant conclusion that it may be time for Help Scout to explore “doing sales.” For a business that prides itself on being customer-first and...   [ Read More ]

13NOV

Sales as a Service

In 2015, we arrived at the somewhat reluctant conclusion that it may be time for Help Scout to explore “doing sales.” For a business that prides itself on being customer-first and...   [ Read More ]

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