Help Scout is a simple help desk that keeps track of your customer relationships and history automatically.

Tags: support

Visit Help Scout

Help Scout on Twitter

Recent Blog Posts

14FEB

The 8 Best Ways to Collect Customer Feedback

Collecting and acting upon customer feedback is a must for any business looking to provide users with the products they need. Customer feedback guides and informs your decision making and...   [ Read More ]

14FEB

Release Notes: January

Release Notes is our regular update that highlights the recent product improvements we’ve made so you can easily stay up-to-date on what’s new. Here’s a roundup of everything...   [ Read More ]

13FEB

15 Customer Service Skills Every Employee Needs

There are certain customer service skills that every employee must master if they are forward-facing with customers. Without them, you run the risk of finding your business in an embarrassing...   [ Read More ]

8FEB

How to Tell It’s Time to Ditch Your Shared Email Inbox

Email distribution lists and shared mailboxes may seem like the simplest ways to tackle customer service — and in some cases, they are. If you’re a small company — or you started...   [ Read More ]

1FEB

The Best Customer Support, Service, Success, and Experience Conferences for 2018

While a number of larger, more generalized conferences have a customer-focused track, it can be challenging to find quality events that cater specifically to customer-facing professionals. So...   [ Read More ]

Share

Support Help Scout by sharing this page on Twitter and Facebook!

Are you @helpscout?

Log in with your twitter account to manage this page.

Related Apps

Snappy

Manage your support email, FAQs and reporting with ease

Surfly

Surfly is the simplest way to share a web session with others. With Surfly, you can share...

Apoio

Simplified customer support for small teams.

Happyfox

HappyFox provides a practical help desk software that suits you, be a startup, mid sized...

GoInstant

GoInstant Co-browsing allows two or more people to browse the web together in a real-time...

Firefly

Firefly is a co-browsing software that makes customer service faster and easier.

Freshdesk

Freshdesk, a web 2.0 SaaS helpdesk, allows you to support customers via email, phone, web &...

Zendesk

Zendesk is a cloud-based customer service software solution that lets you lower costs, raise...