Help Scout is a simple help desk that keeps track of your customer relationships and history automatically.

Tags: support

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Recent Blog Posts

17JUL

Announcing the Help Scout Brand Handbook

“A good manual teaches that an identity is more than a logo.” Massimo Vignelli, the first person in the U.S. to teach a course in Corporate Identity (1958)   [ Read More ]

3JUL

Release Notes: In-Page Beacon Links, Mailbox API Upgrades + More

Release Notes is our monthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.   [ Read More ]

25JUN

How to Communicate Ideas Effectively

Your boss throws out an idea like, “What if we lowered our first response time for customer emails?” or makes a passing comment about liking another brand’s new video marketing...   [ Read More ]

19JUN

Diversity and Inclusion at Help Scout: 2019 Update

It’s been ten months since we last reported on the state of Diversity and Inclusion at Help Scout, and we’re excited to provide an update on where we stand as of April 2019....   [ Read More ]

6JUN

Release Notes: Private Docs Sites, Mailbox API Updates + More

Release Notes is our monthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.   [ Read More ]

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