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Recent Blog Posts


How to Do a Time and Motion Study to Make Real Change

The famous management thinker Socrates once said: “The unexamined life is not worth living.” As 2019 approaches, everyone is making resolutions. Most people do this without data,...   [ Read More ]


20 Vetted Tools and Tips for Managing Time Zone Differences

[Image Source: Unsplash]   If you work on a remote team, there’s a good chance you’ve struggled with managing time zones. With co-workers and subscribers spread all over the world,...   [ Read More ]


Why Jeff Bezos’ Two-Pizza Team Rule Still Holds True in 2018

[Source: Amazon]   Jeff Bezos is prolific. In 21 letters to his investors over the years, he has delivered dozens of nuggets of wisdom ranging from prioritizing long-term outcomes over...   [ Read More ]


How to Leverage Psychology to Provide Better Customer Support

Despite the growing popularity of instant-messaging support and “conversational agents”—better known as chatbots—actually talking to a customer on the phone is one of the...   [ Read More ]


Scaling Your Business Without Losing Your Culture

Aside from “innovation,” few buzzwords carry as little real meaning in Silicon Valley and the broader tech sector than “culture.” While countless startups and established...   [ Read More ]


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