Intercom is a customer relationship management and messaging tool for web businesses.

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Recent Blog Posts

23OCT

Qualifying leads for quality not quantity

The process of qualifying leads through live chat is a bit like dating or finding the right job.... The post Qualifying leads for quality not quantity appeared first on Inside Intercom.   [ Read More ]

20OCT

Invisible design: why less is more

The hardest-working designers – and some of their best design decisions – are the ones you don’t even notice.... The post Invisible design: why less is more appeared first on...   [ Read More ]

19OCT

Asana’s Jackie Bavaro on developing the role of product managers

Before Asana was a publicly available product, Jackie Bavaro was guiding the company’s product decisions behind the scenes... The post Asana’s Jackie Bavaro on developing the role of...   [ Read More ]

18OCT

New book: Intercom on Customer Engagement

The importance of engaging with your customers is arguably the biggest change that has occurred in business in... The post New book: Intercom on Customer Engagement appeared first on Inside Intercom.   [ Read More ]

17OCT

Intuition is about more than trusting your gut

We all use mental shortcuts to help us make decisions. There is simply too much information coming at... The post Intuition is about more than trusting your gut appeared first on Inside Intercom.   [ Read More ]

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