Intercom is a customer relationship management and messaging tool for web businesses.

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Recent Blog Posts


How to have impact as a product designer

To be a successful product designer, you must have a clear understanding of how the work you produce lead to outcomes, and in turn how those outcomes can have tangible impact. The post How to have...   [ Read More ]

19SEP’s Steli Efti on balancing competition and collaboration in sales

Like a sports franchise, a sales team should be both collaborative and competitive. But how do you build this dream team? That's the focus of CEO Steli Efti’s new book, The Startup...   [ Read More ]


Does live chat really work for marketing?

Learn how live chat can enhance your marketing and drive more sales. Need more proof? See how five leading B2B companies are using live chat for marketing. The post Does live chat really work for...   [ Read More ]


Piecing it together: how to design cohesive onboarding

Onboarding is a holistic, ongoing process sitting at the intersection of many different teams: product, sales, marketing, customer engagement and... The post Piecing it together: how to design...   [ Read More ]


Human-Centered Design Network’s Gerry Scullion on inclusive architecture

Gerry Scullion joins Dee Reddy to discuss human-centered design. They explore who the "human" is, why designers should care and how design teams can be a force for good. The post Human-Centered...   [ Read More ]


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