Intercom is a customer relationship management and messaging tool for web businesses.

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Recent Blog Posts


How Atlassian built a $20 billion dollar company with no sales team

Atlassian grew into a $20 billion dollar company without a formal sales team. So how did they do it? We sat down with Jay Simons, President of Atlassian, to get an inside look at their unique...   [ Read More ]


How to scale live chat (without spending a fortune or driving your team crazy)

Getting your team up and running with live chat for your team doesn’t mean you need to hire a ton more reps to keep up, or spend heavily to staff it 24/7. Read our new guide to learn how to...   [ Read More ]


Celebrating our diversity – how Inter-communities foster inclusion and belonging at Intercom

A welcoming office is sparked by a sense of wanting to belong, a feeling that must be nurtured. See how Inter-Diversity and Inter-Women champion inclusive spaces for all of us. The post Celebrating...   [ Read More ]


Build a sustainable customer acquisition strategy

Even the best businesses in the world lose customers. That’s why you need to find a strategy to steadily bring in new customers in order to survive – and thrive. The post Build a...   [ Read More ]


How to maintain high quality conversations with your customers at scale

Building great relationships with your customers and offering them world-class support depends on a lot of things, but one of the most important is the quality of the conversations you have with...   [ Read More ]


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