Intercom is a customer relationship management and messaging tool for web businesses.

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Recent Blog Posts

27APR

Airtable’s Andrew Ofstad on maintaining simplicity at scale

Product complexity is one of a growing startup’s many challenges. How can we offer users more without making... The post Airtable’s Andrew Ofstad on maintaining simplicity at scale...   [ Read More ]

26APR

When a cupcake becomes a wedding cake

One of the core principles we apply to building product at Intercom is “think big, start small”. What... The post When a cupcake becomes a wedding cake appeared first on Inside Intercom.   [ Read More ]

25APR

It’s time for designers to get comfortable with being uncomfortable

In times past, design was an afterthought. The last stage of the product creation process. The final visual... The post It’s time for designers to get comfortable with being uncomfortable...   [ Read More ]

24APR

A design lesson 3.5 billion years in the making

One of the great things about designing digital products is that our products are never finished. We can... The post A design lesson 3.5 billion years in the making appeared first on Inside Intercom.   [ Read More ]

20APR

Intercom co-founder Des Traynor on starting up

A core part of Intercom’s DNA has been sharing the lessons of our own startup journey. It’s why... The post Intercom co-founder Des Traynor on starting up appeared first on Inside...   [ Read More ]

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