Olark lets you talk to the people on your website.

Tags: support, chat, free

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Recent Blog Posts

13MAR

Olark Live Chat named a 2017 Gold Stevie Award winner

Thank you, customers, for helping Olark win gold in the "Customer Service Department of the Year" category If you're not familiar with The Stevie Awards for Sales & Customer Service, they...   [ Read More ]

8MAR

Olark + Nutshell: How a CRM will help your team close sales

How are you tracking live chat leads? If your current system for tracking leads in your sales funnel or support queue involves a spreadsheet, or matching transcripts with emails, or post-it notes...   [ Read More ]

7MAR

Are chatbots useful? A narrative of adventures in the seas of eCommerce

When last we heard from our intrepid traveler Ted, he was wandering the brave new world of chatbots in search of a pair of pants. Ted's first adventure took him to a few different platforms...   [ Read More ]

1MAR

Where does live chat fit in the sales funnel?

Maintaining consistency and immediacy when faced with a question like, "How are you better than your competitor?" can be tricky for anyone. Even more so when that question comes in over live chat....   [ Read More ]

28FEB

5 Tips for integrating chat into your customer support

Build a company your customers love with more human, more helpful customer support tools. The following article was written by Mat Patterson, Customer Evangelist at Help Scout. It coincides with a...   [ Read More ]

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