Usersnap helps you to communicate effectively about issues and share feedback between developers, customers and quality assurance engineers.

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Recent Blog Posts


10 Ways to Utilize Customer Advocacy in Your Business

No matter what type of business you’re in, you have to deal with customers. They are, after all, the foundation of your business, without which you would have no business at all. Putting a...   [ Read More ]


5 Reasons to Start Collecting Customer Churn Feedback

Every company wants to provide a product that continues to make customers happy and meet their needs. This will provide a strong rate of customer retention and allow the company to continue to...   [ Read More ]


25 Tools for Website Feedback Button and How to Set It Up

Getting user feedback is key to SaaS product growth (or any company’s growth, for that matter.) And a seemingly small thing like placing a user feedback button on your website or in your app...   [ Read More ]


How to create a product roadmap with Usersnap Labels

Countless times projects progress so slowly only due to poor ticket management. This is especially painful when a new product or version of a product is released, and the real-life application of...   [ Read More ]


How E-Commerce Improves Customer Experience with NPS to Drive Sales

Your customers are your lifeline, you know that. But how much do you take into consideration how they actually feel about your brand? You might think all your customers are perfectly happy. After...   [ Read More ]


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